Privacy Policy

  • An introduction to our Privacy Policy

  • When you use The National Lottery app or website we collect some information about you.

  • When you register to play National Lottery games, we need to know your name, age and contact details.

  • We need to know that you are old enough to play and of course, to let you know when you win!

  • The National Lottery follows industry best practices to ensure your data is stored safely and securely. We are committed to protecting the confidentiality, integrity and availability of the information we collect.

  • We collect information to better understand how people use our app and website. It helps us make improvements and provide a better service.

  • We also use your information to improve your experience, making it more personal to you with relevant games, offers and features.

  • Within your account, you always have the option to change the way we communicate with you and use your data.

  • You can change these settings at any time and if you don’t think the data we have is correct, let us know and we can put it right as keeping your data correct and secure is a priority for us.

  • For more details about the data we collect and how we use it, see our full Privacy Policy, found below.

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We (Allwyn Entertainment Limited, operator of The National Lottery) are committed to protecting your privacy and promise to collect, process and share your data safely and securely when you use The National Lottery app or website and in any interactions you have with us. Our Privacy Policy tells you how we do this and what your rights are. Any personal data processed in line with our Privacy Policy is controlled by us, as the data controller and in line with Data Protection legislation.

Please note: Following the award of the Fourth National Lottery Licence to Allwyn Entertainment Limited (Allwyn), player data has been shared with Allwyn to support the transition from Camelot to Allwyn as operator of The National Lottery.

Our Privacy Promise

Transparency – We will always tell you what data we’re collecting about you and how we use it. We only share your data with trusted partners and will never sell your data.

Security – We are committed to following industry best practices to ensure your data is stored safely and securely. We protect the confidentiality, accuracy and availability of the information we collect about you.

Control – We will always give you control over the marketing you receive from us. You can choose the types of messages you receive and whether you want to stop receiving marketing communications.

Our Privacy Policy

Changes to this Privacy Policy

Any changes that we may make to our Privacy Policy in the future will be available on our app and website. Where appropriate, we will notify you of the changes when you next visit our website.

This Privacy Policy was last updated 1st February 2024.

This cookie list was last updated 1st February 2024.

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