EuroMillions and UK Millionaire Maker Online Games Procedures
Edition 24 Effective 1st February 2024
When the EuroMillions and UK Millionaire Maker games (the "Games") are played online (including by Direct Debit or via the App), these Game Procedures (the "Procedures") the Rules for Draw-Based Games Played Online (the “Rules”) (subject to Section (F) below), any applicable Game Specific Rules and the Account Terms apply.
If there is any conflict between the documents, the Rules will take priority followed by any applicable Game Specific Rules, the Procedures and then the Account Terms.
When the Games are played at retailers, the EuroMillions and UK Millionaire Maker Retail Games Procedures and Rules For Draw-Based Games Played at Retailers (and any applicable Game Specific Rules) apply.
You can view all National Lottery Rules and Procedures on the National Lottery website. You can also ask for copies by calling our Customer Care Team on 0333 234 44 33∞ (please see the Telephone Enquiries section for call charges), or by writing to The National Lottery, PO Box 251, Watford WD18 9BR.
All words and phrases in these Procedures that begin with a capital letter and have specific meaning are explained below or in Section (G).
Contents
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(A) Introduction to EuroMillions and UK Millionaire Maker
- (1) EuroMillions is a separate game in each participating country, but prizes are pooled and shared between all winning players using the results of a shared EuroMillions Draw. This is explained in more detail below.
- (2) UK Millionaire Maker is only available to play in the UK and Isle of Man. Allwyn can withdraw the UK Millionaire Maker game at any time by giving at least four weeks’ notice.
- (3) EuroMillions costs £1.74 to play and UK Millionaire Maker costs 76 pence to play. However, as entry into UK Millionaire Maker is automatic when You play EuroMillions and the Games cannot be played separately, the total cost of playing is £2.50
- (4) Draws for both Games take place on Tuesdays and Fridays, unless there are exceptional circumstances.
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(B) Playing EuroMillions and UK Millionaire Maker online
- (1) To play EuroMillions on the Site or App, You should fill in the interactive play slip for EuroMillions by following the instructions provided.
- (2) A ‘week’, when mentioned in the number of weeks section, will start on the first available Tuesday or Friday Draw day that Your Entry is entered into and will end immediately before (and excluding) the Draws on the same day of the following calendar week.
- (3) For each EuroMillions Entry, You will be given a unique UK Millionaire Maker code made up of four letters and five numbers generated by Allwyn’s Computer System – this will be Your UK Millionaire Maker Entry.
- (4) Your UK Millionaire Maker Entry will automatically be entered into the UK Millionaire Maker Draw taking place on the same day as the EuroMillions Draw You have entered.
- (5) If You buy a Multi-Draw EuroMillions Entry, the same UK Millionaire Maker code will be entered into all UK Millionaire Maker Draws that Your Multi-Draw EuroMillions Entry is valid for. As Allwyn’s automatic draw machine selects a winning UK Millionaire Maker Entry at random from all valid UK Millionaire Maker Entries, each UK Millionaire Maker Entry has an equal chance of winning, regardless of whether it was bought on the day of the UK Millionaire Maker Draw or a number of weeks in advance.
- (6) If You are playing EuroMillions by Direct Debit, You will get a different UK Millionaire Maker Entry for each Millionaire Maker Draw.
- (7) If You have used Your Account to buy a EuroMillions Entry and Your Selection is not shown in Your “My account” section of the Site or App, then that Selection will not have been entered into any EuroMillions Draw and You will not have been issued with a UK Millionaire Maker Entry for that Selection.
- (8) It is possible to win a Prize and a UK Millionaire Maker Prize with one Entry.
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(C) More about EuroMillions
(1) How to win in EuroMillions
- 1. If Your EuroMillions Entry matches any of the Prize categories in the table in Section (C)(2) below, You will win a Prize in the highest relevant Prize category, providing the requirements of the Rules and these Procedures are met.
- 2. The value of Your Prize will depend on the number of tickets sold, the number of entries that match the same numbers as You, and currency exchange rates &ndash more detail is given on this in Section (C)(3) below. All Prizes will be rounded down to the nearest 10p. For estimated Prizes, see the EuroMillions page on the Site.
(2) Prize Categories and Odds of Winning
- 1. The table below sets out and explains the Prize categories, the approximate odds of winning and the proportion of the Common Prize Fund (explained in Section (C)(3)4 below) allocated to each Prize category.
Prize Categories | Approximate Odds of Winning | Proportion of Common Prize Fund allocated to Prize Category |
---|---|---|
Jackpot category (Match 5 + 2 Lucky Stars) = all Select 5 Numbers match the Main Numbers and Select 2 Numbers match the Lucky Star Numbers | 1: 139,838,160 | 50% for EuroMillions Draws 1 to 5 inclusive in a roll series and 42% for EuroMillions Draws from Draw number 6 to the last Draw in that roll series2 (plus any rollover money from the previous EuroMillions Draw and/or extra money from the EuroMillions Reserve Fund, subject to the Jackpot cap, explained below) |
Match 5 + 1 Lucky Star = all Select 5 Numbers match the Main Numbers and one Select 2 Number matches the Lucky Star Numbers | 1: 6,991,908 | 2.61%** |
Match 5 = all Select 5 Numbers match the Main Numbers | 1: 3,107,515 | 0.61%** |
Match 4 + 2 Lucky Stars = four Select 5 Numbers match the Main Numbers and Select 2 Numbers match the Lucky Star Numbers | 1: 621,503 | 0.19%** |
Match 4 + 1 Lucky Star = four Select 5 Numbers match the Main Numbers and one Select 2 Number matches the Lucky Star Numbers | 1:31,076 | 0.35%** |
Match 3 + 2 Lucky Stars = three Select 5 Numbers match the Main Numbers and Select 2 Numbers match the Lucky Star Numbers | 1:14,126 | 0.37%** |
Match 4 = four Select 5 Numbers match the Main Numbers | 1:13,812 | 0.26%** |
Match 2 + 2 Lucky Stars = two Select 5 Numbers match the Main Numbers and Select 2 Numbers match the Lucky Star Numbers | 1:986 | 1.30%** |
Match 3 + 1 Lucky Star = three Select 5 Numbers match the Main Numbers and one Select 2 Number matches the Lucky Star Numbers | 1:707 | 1.45%** |
Match 3 = three Select 5 Numbers match the Main Numbers | 1:314 | 2.70%** |
Match 1 + 2 Lucky Stars = one Select 5 Number matches the Main Numbers and Select 2 Numbers match the Lucky Star Numbers | 1:188 | 3.27%** |
Match 2 + 1 Lucky Star = two Select 5 Numbers match the Main Numbers and one Select 2 Number matches the Lucky Star Numbers | 1:50 | 10.30%** |
Match 2 = two Select 5 Numbers match the Main Numbers | 1:22 | 16.59%** |
Any EuroMillions Prize | 1:13 |
2 If there is a EuroMillions Super Draw (as explained in Sections (C)(3)9 and (C)(3)10) then the proportion of the Common Prize Fund allocated to the Jackpot category will be 42% for that EuroMillions Draw. If the Super Draw is a Super Minimum Jackpot Guarantee Draw, the allocation to the Jackpot category will stay at 42% for the remaining EuroMillions Draws in that roll series (i.e. until the Jackpot is won or until, and including, the fifth EuroMillions Draw in which the Jackpot is at the Jackpot cap level).
** plus any money rolled down from higher Prize categories – more information is set out in Section (C)(3) below.
- 2. Allwyn is not liable in any circumstances, and will not pay a prize, to a player who bought an entry into EuroMillions from outside the UK or Isle of Man. Likewise, if You buy Your Entry from the UK or Isle of Man and win a Prize, You can only claim it from Allwyn.
(3) Calculating EuroMillions Prizes
- 1. If there are more winners than expected in a Prize category for any EuroMillions Draw, the Prize for that Prize category might be lower than the Prize for a lower Prize category.
- 2. If there are no winners in a Prize category (except the Jackpot category), the prize money allocated to that Prize category will be added to the next lower Prize category where there is at least one winner. If there are no winners in any Prize category in a EuroMillions Draw, the money will be added to the Jackpot Prize Fund (explained in Section (C)(3)10 below) for the next EuroMillions Draw.
The Allwyn Prize Fund and Common Prize Fund
- 3. Allwyn will calculate 50% of the price paid for a EuroMillions Entry and this will be the fund Allwyn uses to pay Prizes (“Allwyn Prize Fund”).
- 4. Allwyn and the EuroMillions Partners currently allocate one Euro and ten cents per EuroMillions entry into a shared prize fund (“Common Prize Fund”). As sales in the UK and Isle of Man are in pounds sterling, Allwyn uses the exchange rate confirmed by its bankers on the date of the relevant EuroMillions Draw to calculate its contribution.
- 5. The Common Prize Fund is allocated to each Prize category in the proportions set out in the table in Section (C)(2) above. Once the allocation has been made, the Euro prize amounts relating to the number of winners in the UK and Isle of Man are payable to Allwyn, and are converted into pounds sterling using the same exchange rate mentioned above.
- 6. The difference between the Allwyn Prize Fund and Allwyn's contribution to the Common Prize Fund is then dealt with in the following way:
- a) if the Allwyn Prize Fund is greater than the sterling value of its contribution to the Common Prize Fund (using the same exchange rate mentioned above), the excess is added to the funds available to pay UK and Isle of Man Prizes in each Prize category, excluding the Jackpot category. The excess is shared in the same proportion which the amount of Prizes payable in one Prize category has to the total amount of Prizes payable across all Prize categories (excluding the Jackpot category); and
- b) if the Allwyn Prize Fund is less than the sterling value of its contribution to the Common Prize Fund (using the same exchange rate mentioned above), the shortfall is deducted from the funds available to pay UK and Isle of Man Prizes in each Prize category (excluding the Jackpot category). The shortfall is shared in the same proportion which the amount of Prizes payable in one Prize category has to the total amount of Prizes payable across all Prize categories (excluding the Jackpot category).
- 7. The effect of the above is that where players in the UK and Isle of Man pay more than the pound sterling equivalent of two Euros and twenty cents (€2.20) for a EuroMillions Entry, the excess mentioned in a) above is kept for distribution amongst UK and Isle of Man winners. This means Prizes in all Prize categories (except the Jackpot Prize category) are increased. Where players in the UK and Isle of Man pay less, Prizes in all Prize categories (except the Jackpot category) are reduced. The overall contribution by Allwyn is therefore maintained at 50% of the cost of a EuroMillions Entry.
EuroMillions Reserve Fund
- 8. For each EuroMillions Draw, a percentage of the Common Prize Fund will be added to a fund known as the EuroMillions Reserve Fund. The EuroMillions Reserve Fund is shared by Allwyn and the EuroMillions Partners and can be used to increase the value of the Jackpot, and increase the value of the Prize in any Prize category (with the consent of the Commission), and for other promotional purposes (including, for example, funding European Millionaire Maker Prizes). The percentage added to the EuroMillions Reserve Fund will be as set out in the following table.
Draw Number in a EuroMillions roll series3 | Percentage allocated to the EuroMillions Reserve Fund |
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EuroMillions Draw numbers 1 to 5 inclusive‡ | 10% |
EuroMillions Draw number 6 to the last Draw in that roll series. | 18% |
3 A roll series ends when the Jackpot is won or after the fifth EuroMillions Draw in which the Jackpot is at the Jackpot cap level has taken place.
‡In a EuroMillions Super Draw (see Sections (C)(3)9 and (C)(3)10 below) the allocation to the EuroMillions Reserve Fund will be 18% for that EuroMillions Draw. If the Super Draw is a EuroMillions Super Minimum Jackpot Guarantee Draw, the allocation to the EuroMillions Reserve Fund will stay at 18% for the remaining EuroMillions Draws in that roll series (i.e. until the Jackpot is won or until, and including, the fifth EuroMillions Draw in which the Jackpot is at the Jackpot cap level).
Jackpot Prize Fund and EuroMillions Super Draws
- 9. Allwyn and the EuroMillions Partners may decide to make any EuroMillions Draw a "Super Draw". There are two types of Super Draw – both have a guaranteed minimum Jackpot, but the difference between them is what happens to the Jackpot if no one wins it.
- 10. The table below sets out the different types of EuroMillions Draws and the Jackpot amount available for each ("Jackpot Prize Fund"), and also explains what happens to the Jackpot if it is not won.
Type of EuroMillions Draw | Jackpot Prize Fund*** | What happens to the Jackpot Prize Fund if there are no winners in the Jackpot Prize category? |
---|---|---|
EuroMillions Draw | See the Jackpot category row in the table in Section (C)(2)(1) | It is rolled over and added to the Jackpot Prize Fund for the next EuroMillions Draw (and if relevant, to the EuroMillions Draw after that)*** |
Super Draw One – EuroMillions Super Minimum Jackpot Guarantee Draw (SMJG) | A guaranteed minimum amount | It is rolled over and added to the Jackpot Prize Fund for the next EuroMillions Draw (and if relevant, to the EuroMillions Draw after that)*** |
Super Draw Two – EuroMillions Event Draw | A guaranteed minimum amount | It rolls down to the next Prize category, in the same EuroMillions Draw, where there is at least one winner |
***subject to the Jackpot cap (see below).
- 11. The Jackpot Prize Fund is shared equally between all EuroMillions winners (across all EuroMillions countries) in the Jackpot category. Any Jackpot Prize payable to a winner in the UK and Isle of Man will be converted from Euros to pounds sterling (using the exchange rate confirmed by Allwyn’s bankers on the relevant EuroMillions Draw date) and is, therefore, subject to currency fluctuations.
Jackpot cap
- 12. As at 20th October 2023, the EuroMillions Jackpot is not allowed to exceed €240million (two hundred and forty million Euros). If the Jackpot for any EuroMillions Draw reaches this cap, the Jackpot will stay at this amount. Any prize money that would have increased the Jackpot above the level of the Jackpot cap will roll down to the next Prize category in that EuroMillions Draw where there is at least one winner, thereby increasing prizes in that lower Prize category. Once the Jackpot has reached the cap, it can roll four times before it must be won. This means that if the Jackpot is not won in the first EuroMillions Draw when the cap is reached, it will stay at the level of the cap for the next four EuroMillions Draws, providing it is not won. If the Jackpot is not won in that fourth EuroMillions Draw (which will be the fifth successive EuroMillions Draw at the Jackpot cap), the Jackpot Prize Fund will roll down to the next Prize category where there is at least one winner.
- 13. If the Jackpot reaches the cap, then after it is won or has rolled down in line with Section (C)(3)12 above, the Jackpot cap will increase by €10million (ten million Euros). This process will repeat after each time a Jackpot cap is reached and is won or has rolled down as set out in Section (C)(3)12 above, until the maximum Jackpot cap of €250million (two hundred and fifty million Euros) has been reached.
- 14. Allwyn and the EuroMillions Partners can change the level of the Jackpot cap at any time.
(4) Promotional European Millionaire Maker Draws
- 1. Allwyn and the EuroMillions Partners may decide to run a European Millionaire Maker Draw from time to time which will be in addition to the EuroMillions Draw.
- 2. If You buy a EuroMillions Entry for the day of the European Millionaire Maker Draw, the UK Millionaire Maker Entry You get will also be Your European Millionaire Maker Entry, and You will automatically be entered into that European Millionaire Maker Draw.
- 3. If Your European Millionaire Maker Entry matches all of the letters and numbers in the exact order (reading from left to right), and your ticket serial number matches the ticket serial number which Allwyn holds for a winning European Millionaire Maker Entry, You will win a European Millionaire Maker Prize, provided the requirements of the Rules and these Procedures are met.
- 4. For each European Millionaire Maker Draw there will be a number of prizes of €1,000,000 (one million Euros) (or any other amount, which may be more than €1,000,000, as agreed by the EuroMillions Partners) available to be won (each a “European Millionaire Maker Prize”). The number of European Millionaire Maker Prizes available to be won will be advertised before the European Millionaire Maker Draw, and may change in each European Millionaire Maker Draw. The number of European Millionaire Maker Prizes available to be won in a European Millionaire Maker Draw will be only the number advertised by Allwyn for that European Millionaire Maker Draw, regardless of the number of European Millionaire Maker Prizes that were available to be won in any previous European Millionaire Maker Draw.
- 5. The European Millionaire Maker Prizes will be funded from the EuroMillions Reserve Fund. If a Player wins a European Millionaire Maker Prize, Allwyn will convert the €1,000,000 into pounds sterling using the exchange rate confirmed by its bankers on the date of the relevant European Millionaire Maker Draw. Allwyn may then, at its discretion, use the UK Millionaire Maker Reserve Fund (see Section (D)(2)5) to pay each Player that won a European Millionaire Maker Prize an additional amount, if any, so that the total amount payable to the Player equals £1,000,000 (one million pounds). Allwyn will advertise in advance of the European Millionaire Maker Draw if it intends to increase the amount payable to Players who win a European Millionaire Maker Prize to £1,000,000, and previous decisions made by Allwyn to do so will not be binding for future European Millionaire Maker Draws.
(5) Suspension from taking part and Postponement
- 1. If, for any reason, Allwyn or any EuroMillions Partner is suspended from taking part in a EuroMillions Draw, players in that EuroMillions country will not be allowed to play in that Draw. If Allwyn is suspended, it also means that players in the UK and Isle of Man may not be able to take part in the corresponding UK Millionaire Maker Draw.
- 2. Where Allwyn considers it reasonable to do so, it may postpone a EuroMillions Draw (or any European Millionaire Maker Draw) for as long as it considers to be appropriate in the circumstances. In that case (by way of example only, where there has been a significant disruption to the sale of Entries for the Games) Allwyn may continue to sell Entries for that EuroMillions Draw (and any European Millionaire Maker Draw) beyond the normal Draw break for that EuroMillions Draw.
(6) Liability
- 1. If Allwyn does not take part in a EuroMillions Draw for any reason, it will not be liable to anyone for (including but not limited to) the following:
- a) any failure to contribute to the Common Prize Fund for that EuroMillions Draw, and a resulting reduction in the prize that a EuroMillions Partner would otherwise have paid that person; and/or
- b) any special, indirect or consequential loss suffered by that person.
- 2. If a EuroMillions Partner does not take part in a EuroMillions Draw for any reason, Allwyn will not be liable to a EuroMillions player in the UK or Isle of Man, or anyone who plays EuroMillions in any other EuroMillions country. This includes, but is not limited to:
- a) liability arising from any failure by a EuroMillions Partner to contribute to the Common Prize Fund and a resulting reduction in the Prize that Allwyn would have otherwise paid to a winner in the UK or Isle of Man; and/or
- b) any special, indirect or consequential loss suffered by that person.
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(D) More about UK Millionaire Maker
(1) How to win in UK Millionaire Maker
- If Your UK Millionaire Maker Entry matches all of the letters and numbers in the exact order chosen in a UK Millionaire Maker Draw (reading from left to right), and your ticket serial number matches the ticket serial number which Allwyn holds for a winning UK Millionaire Maker Entry, You will win a UK Millionaire Maker Prize, providing the requirements of the Rules and these Procedures are met.
(2) Prizes and Odds of Winning
- 1. There is one UK Millionaire Maker prize of £1,000,000 (one million pounds) (the “UK Millionaire Maker Prize”) available to be won in each UK Millionaire Maker Draw. Allwyn can at any time increase the number of UK Millionaire Maker Prizes available to be won in a UK Millionaire Maker Draw – usually referred to as a “Super Raffle” – and/or the amount of a UK Millionaire Maker Prize.
- 2. Allwyn may offer non-cash prize(s) with a UK Millionaire Maker Prize in special UK Millionaire Maker Draws from time to time, Allwyn will advertise details of any non-cash prizes, including what they are and when they are available to be won, in advance and further details will be set out in the applicable Game Specific Rules which will be available on the Site.
- 3. Allwyn may also run special draws from time to time which Players can get entry into via the Site. Details of such special draws, including when they are being held and the prize(s) available to be won, will be set out in the applicable Game Specific Rules which will be available on the Site. Allwyn will also advertise these special draws.
- 4. A percentage of the total value of UK Millionaire Maker Entries in a UK Millionaire Maker Draw will be available to pay the UK Millionaire Maker Prize(s), and the current percentage can be found on the Site. Any prize money in excess of that needed to pay the UK Millionaire Maker Prize(s) for that UK Millionaire Maker Draw will be put in a fund known as the UK Millionaire Maker Reserve Fund.
- 5. The UK Millionaire Maker Reserve Fund will be used if there aren’t enough funds from sales to pay the UK Millionaire Maker Prize(s) in any UK Millionaire Maker Draw. It can also be used:
- a) to increase the amount of a UK Millionaire Maker Prize(s); and/or
- b) to fund additional UK Millionaire Maker Prizes in a Super Raffle or in special UK Millionaire Maker Draws (including non-cash Prizes); and/or
- c) to pay each Player that won a European Millionaire Maker Prize an additional amount so that the total amount payable to the Player equals £1,000,000 (one million pounds) and to fund prizes in any special draws accessible via the Site; and/or
- d) any other purposes approved by the Commission.
- 6. The odds of winning the UK Millionaire Maker Prize are one in the total number of UK Millionaire Maker Entries for that UK Millionaire Maker Draw (except in a Super Raffle or in special UK Millionaire Maker Draws). This means that Your chances of winning will reduce as more people play EuroMillions and UK Millionaire Maker – this is likely to be when EuroMillions rolls, when there is a European Millionaire Maker Draw or when there is a EuroMillions Super Draw.
- 7. The table below sets out the approximate odds of winning the UK Millionaire Maker Prize (where only one UK Millionaire Maker Prize is available to be won) when there is no rollover money in the EuroMillions Draw that day (“EuroMillions Base Draw”) and no European Millionaire Maker Draw, and when EuroMillions has rolled four times and there is no European Millionaire Maker Draw.
Table showing the approximate odds of winning a UK Millionaire Maker Prize (where only one UK Millionaire Maker Prize is available to be won) when there is no rollover money in the EuroMillions Draw that day ("EuroMillions Base Draw") and no European Millionaire Maker Draw, and when EuroMillions has rolled four times, and there is no European Millionaire Maker Draw. Draw Date/Type Approximate Odds of Winning Tuesday – EuroMillions Base Draw 1 in 4.42million (based on expected sales of 4.42million UK Millionaire Maker entries) Friday – EuroMillions Base Draw 1 in 6.01million (based on expected sales of 6.01million UK Millionaire Maker entries) Tuesday – EuroMillions 4th rollover 1 in 5.36million (based on expected sales of 5.36million UK Millionaire Maker entries) Friday – EuroMillions 4th rollover 1 in 7.82million (based on expected sales of 7.82million UK Millionaire Maker entries) - 8. As there will be more UK Millionaire Maker Prizes available to be won in a Super Raffle and in special UK Millionaire Maker Draws, Your chances of winning a UK Millionaire Maker Prize will change depending on the number of UK Millionaire Maker Entries into the UK Millionaire Maker Draw and the number of UK Millionaire Maker Prizes available to be won.
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(3) Postponement of UK Millionaire Maker
- Where Allwyn considers it reasonable to do so, it may postpone a UK Millionaire Maker Draw for as long as it considers to be appropriate in the circumstances. In that case (by way of example only, where there has been a significant disruption to the sale of Entries for the Games) Allwyn may continue to sell Entries for that UK Millionaire Maker Draw beyond the normal Draw break for that UK Millionaire Maker Draw.
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(E) Cancelling Entries
- (1) You cannot cancel an Entry bought on the Site or App after You have accepted the Selection shown on the “Confirm Play Slip” screen of the Site or App.
- (2) If You get two or more Lucky Dip® Selections for the same EuroMillions Draw that contain the same seven numbers, or You get two or more UK Millionaire Maker Entries that are identical for the same UK Millionaire Maker Draw, You should telephone our Customer Care Team within 120 minutes of buying the relevant Entry(ies), or before the close of sales for that Draw, whichever is the earlier. Allwyn may then, at its discretion and following investigation, refund into Your Account an amount equal to the cost of the duplicate Entry(ies).
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(F) The Rules
The Rules will apply to the Games, subject to some amendments set out below.
- (1) The definition of “Cancelled Draw” will be replaced with the following:
- “Cancelled Draw: Any draw which does not take place; or
- any EuroMillions Draw or European Millionaire Maker Draw and/or UK Millionaire Maker Draw; and/or any special draw which takes place but which UK and Isle of Man players cannot participate in for any reason including, but not limited to, suspension of the right to take part described in Section (C)(5) of the EuroMillions and UK Millionaire Maker Online Game Procedures, and expiry, suspension or withdrawal of either Allwyn’s licence from the Commission to operate The National Lottery or Allwyn’s licence from the Commission to promote EuroMillions and UK Millionaire Maker.
- (2) The words “and recorded in writing by the witness mentioned in Rule 8.2(b)” are deleted from Rule 8.5.
- (3) The words “and in any event within 24 hours of that date” are added at the end of the second sentence in Rule 8.3.
- (4) The words “, and the witness as described in Rule 8.2(b) will confirm the correct number(s)” are deleted from Rule 8.7.
- (5) The following is added at the end of Rule 11.4:
“(i) any mistakes or omissions in information in respect of the EuroMillions Game (and including any EuroMillions Draw or European Millionaire Maker Draw) supplied to Allwyn by SLE or any EuroMillions Partner (any capitalised words not defined in these Rules being defined in the EuroMillions and UK Millionaire Maker Online Games Procedures for the UK National Lottery).”
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(G) Definitions
- Account:
- An account maintained by a Player on Allwyn’s Computer System.
- Allwyn:
- Allwyn Entertainment Ltd, a company registered in England & Wales.
- Allwyn’s Computer System:
- The computer systems used by or on behalf of Allwyn from time to time to operate National Lottery games, administer Accounts, facilitate Entries and pay Prizes.
- App:
- The National Lottery Android and/or iOS application.
- Commission:
- The Gambling Commission (being the body appointed to regulate The National Lottery) or any other body appointed to regulate The National Lottery from time to time.
- Common Prize Fund:
- Has the meaning given to it in Section (C)(3)4.
- Customer Care Team:
- Allwyn’s helpline for interactive Players, contact details of which are set out at the end of these Procedures. See the Site for the Customer Care Team’s current opening hours.
- Draws:
- The EuroMillions Draw and the UK Millionaire Maker Draw (and, when appropriate, the European Millionaire Maker Draw).
- Entries:
- A EuroMillions Entry and a UK Millionaire Maker Entry (and, when appropriate, a European Millionaire Maker Entry) in one or more Draws.
- EuroMillions Draw:
- The process carried out in line with the relevant draw procedures established by SLE, which results in the random selection of a set(s) of winning EuroMillions numbers for the EuroMillions game. The winning EuroMillions numbers will be ultimately confirmed by SLE.
- EuroMillions Entry:
- A Selection for entry into EuroMillions in the UK or Isle of Man which has been registered as an entry on Allwyn's Computer System.
- EuroMillions Partner:
- An organisation outside the UK and Isle of Man that is licensed or otherwise allowed by the relevant authority to promote EuroMillions in its territory.
- EuroMillions Reserve Fund:
- Has the meaning given to it in Section (C)(3)8.
- European Millionaire Maker Draw:
- The process which results in the random selection by SLE of a set(s) of winning numbers and letters for a promotional European Millionaire Maker Draw.
- European Millionaire Maker Entry:
- An entry into a European Millionaire Maker Draw which has been registered as an entry on Allwyn’s Computer System.
- European Millionaire Maker Prize:
- Has the meaning given to it in Section (C)(4)4.
- Lucky Dip®:
- Seven different numbers (five from the numbers one to fifty inclusive and two from the numbers one to twelve inclusive) selected by Allwyn’s Computer System on Your behalf for entry into a EuroMillions Draw.
- Lucky Star Numbers:
- The two numbers randomly chosen as part of a EuroMillions Draw from the numbers one to twelve inclusive.
- Main Numbers:
- The five numbers randomly chosen as part of a EuroMillions Draw from the numbers one to fifty inclusive.
- Multi-Draw:
- The ability to play the Games in the UK and Isle of Man in advance for a maximum of eight Draws (or any other maximum number of Draws decided by Allwyn).
- Player:
- Has the same meaning as You.
- Prize(s):
- A prize won by an eligible player in the EuroMillions game.
- Select 2 Numbers:
- Two numbers from the area on the EuroMillions play slip that contains the numbers one to twelve inclusive.
- Select 5 Numbers:
- Five numbers from the area on the EuroMillions play slip that contains the numbers one to fifty inclusive.
- Selection:
- The Select 2 Numbers and Select 5 Numbers chosen by You for entry into a EuroMillions Draw, or a Lucky Dip for entry into a EuroMillions Draw.
- Site:
- The website national-lottery.co.uk.
- SLE:
- Services Aux Loteries En Europe, a société coopérative á responsibilité limitée incorporated in Belgium for the purposes of coordinating and organising the implementation and operation of the EuroMillions game.
- UK Millionaire Maker Draw:
- The process which results in the random selection by Allwyn of a set (or sets) of winning numbers and letters for the UK Millionaire Maker game.
- UK Millionaire Maker Entry:
- An entry into UK Millionaire Maker which has been registered as an entry on Allwyn’s Computer System.
- UK Millionaire Maker Prize:
- Has the meaning given to it in Section (D)(2)1.
- You:
- The holder of an Account who is eligible to buy Entries using that Account and whose Account (and/or Direct Debit as applicable) has not been terminated, cancelled, suspended or closed.
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Contact Numbers and Addresses
Telephone Enquiries:
Customer Care Team: 0333 234 44 33∞ (0370 737 3983 for complaints).
For the hard of hearing using Minicom equipment, please call 0370 737 8249.
Calls cost no more than calls to 01 and 02 numbers. If your phone tariff offers inclusive calls to landlines, calls to 03 numbers will be included on the same basis.
E-mail
Website
General Written Enquiries:
The National Lottery
PO Box 251
Watford
WD18 9BRNational Lottery Regional Centre Addresses:
Watford (Allwyn’s Head Office)
The National Lottery
Tolpits Lane
Watford
Hertfordshire
WD18 9RN
Tel: 01923 425000Liverpool
The National Lottery
5 Tiger Court
Kings Drive
Kings Business Park
Prescot
Knowsley
Liverpool
L34 1BH
Tel: 0151 236 1796© Gambling Commission 2024