CONTACT
Find out more info
Ask your Retailer
www.national-lottery.co.uk
help@national-lottery.co.uk
National Lottery Line 0333 234 5050
Direct Debit Enquiries 0333 234 4433
Calls cost no more than calls to 01 and 02 numbers. If your phone tariff offers inclusive calls to landlines, calls to 03 numbers will be included on the same basis.
For general enquiries:
PO Box 251, Watford, WD18 9BR
For claims:
The National Lottery, PO Box 287, Watford WD18 9TT
Requesting a copy of the Players' Guide
You can request a copy by writing to us, or by calling The National Lottery Line.
Our regional centres
Watford (Allwyn Head Office)
The National Lottery, Tolpits Lane, Watford, WD18 9RN Tel: 01923 425 000
Liverpool
The National Lottery, 5 Tiger Court, Kings Drive, Kings Business Park, Prescot, Knowsley, Liverpool, L34 1BH Tel: 0151 236 1796
Extra assistance
Visually impaired
We can provide some information in large print and Braille, and on spoken word cassette or CD.
Hearing impaired
If you have Minicom you can contact The National Lottery Line on 0370 737 8249.
Welsh language
Welsh language versions of this leaflet, Games Rules and the EuroMillions and UK Millionaire Maker Games Procedures can be viewed at Welsh Retailers. You can also request copies by calling The National Lottery Line.
© Gambling Commission 2024
Players’ Guide 1st February 2024