Help & contact us

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Before you get in touch, you may find what you’re looking for here. All of the information you need to help you play online is available on our website.

Draw days options

  1. Why have we made changes to the draw days options?

    We wanted to help improve our players’ experience on The National Lottery website and app. Recent insights on player behaviour has told us that pre-selecting ‘all draw days’ and ‘one week’ of play could make it easier for players, and help to calculate the cost of play, as any additional lines are added.

    You still have the option to change your selections and play the days/number of weeks you want by tapping the selector next to each day or selecting to play for more than one week.

    Once you’ve selected your days and number of weeks of play, your 'My Playslip' page will contain all the details of your upcoming ticket and what the total price will be. Always double check that this is all correct before clicking 'BUY NOW'.

Our registration details: Allwyn Entertainment Ltd Registered Office: Tolpits Lane, Watford, WD18 9RN Registered in England and Wales No. 13157556

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